General
What is the difference between SEO and AIO?
What is the difference between SEO and AIO?
SEO (Search Engine Optimization) helps you rank for keywords in traditional search engines like Google.AIO (AI Search Optimization) helps you rank for conversations in AI models like ChatGPT, Claude, and Perplexity. When a user asks an AI for a recommendation, AIO ensures your product is the answer.
Does Naridon affect my store's speed?
Does Naridon affect my store's speed?
No. Naridon runs on its own infrastructure (Vercel/AWS) and connects to your store via the Shopify API. It does not inject heavy scripts into your storefront theme, so it has zero impact on your site loading speed.
How long does it take to see results?
How long does it take to see results?
AI models update their knowledge at different rates.
- Real-time models (Perplexity, Bing Chat, Google Gemini) can reflect changes within 24-48 hours.
- Static models (older GPT versions) may take weeks to update.
Pricing & Plans
Is there a free trial?
Is there a free trial?
Yes! We offer a 14-day free trial on all paid plans. You can also use our Free Plan indefinitely, which allows you to track 5 prompts and fix 20 products per month.
Can I cancel anytime?
Can I cancel anytime?
Yes. You can cancel your subscription at any time directly from the Shopify App dashboard. There are no long-term contracts.
Do you offer enterprise plans?
Do you offer enterprise plans?
Yes. For merchants with over 10,000 products or custom API needs, we offer an Enterprise Plan with dedicated support and higher limits. Please contact support for details.
Safety & Data
Is my data shared with other merchants?
Is my data shared with other merchants?
Does Naridon use my data to train public AI models?
Does Naridon use my data to train public AI models?
No. We use enterprise APIs from OpenAI and Anthropic with “Zero Data Retention” policies. This means your data is used only to generate answers for you and is not used to train their public models.
Will the AI hallucinate about my products?
Will the AI hallucinate about my products?
We use a technique called RAG (Retrieval-Augmented Generation) which grounds the AI in your actual product data. While no AI is 100% perfect, this drastically reduces the chance of hallucinations. You also have full control to review and edit any content before it goes live.
Technical
What happens if I uninstall the app?
What happens if I uninstall the app?
If you uninstall Naridon:
- Your subscription is immediately cancelled.
- Your data is deleted from our servers in accordance with our Privacy Policy.
- Any changes you published to your store (like improved descriptions or schema) remain on your store. They are yours to keep!
Do you support multi-language stores?
Do you support multi-language stores?
Yes. Naridon supports indexing and optimizing content for multiple languages. You can configure your target language in the Settings menu.